Quality means non-inferiority or superiority of something. Products are usually viewed as of being of the highest quality when they reliable, maintainable and sustainable. A quality item has the ability to perform satisfactorily in service and it’s suitable for its intended purpose.
Practically without quality control you can get rip, and over pay for something that’s not in good condition. It doesn’t matter how great your product or service is or how wonderful your customer is if you don’t have an effective quality control in place.
Henry Ford succinctly described quality as doing something right when no one is looking”. Peter Drucker underlined the essence of quality: “Quality in a product or service is not what the supplier puts in. It’s what the customer gets out and willing to pay for.”
Being one of the main components of the programme, TRAQUE has done a lot since its inception to enhance quality standards in the country. The programme has provided grant facilities to the Food and Drugs Authority (FDA), Ghana Standards Authority (GSA) amongst others to implement quality control systems in food production, export and market surveillance.
With the procurement of new equipment worth about six million euros, the TRAQUE programme is in support of the national quality infranstructure.
click to download : (Draft National Quality Policy Presentation)